Terms of Service

Effective date: 2026-09-02


1. About these terms

These Terms of Service govern your use of the Agenzy website at agenzy.lt and its subdomains. By using the site you agree to them.

Our services themselves are governed by the individual contract we sign with each client. Where anything on this page conflicts with a signed contract, the contract takes precedence for that client.

These terms are written for business use. We provide services to companies and organisations rather than to private individuals.

If you do not agree with these terms, please stop using the website.


2. Who we are

Genz way, MB (operating as “Agenzy”)

  • Company code: 307589052

  • VAT number: LT100019956413

  • Registered address: Girulių g. 18, LT-12122 Vilnius, Lithuania

  • Operating address: Žalgirio g. 131, LT-08217 Vilnius, Lithuania

  • Email: info@agenzy.lt

  • Phone: +370 604 20012


3. What we do

Agenzy works on visibility in AI answer engines and on advertising inside them. Our main services are:

  • Generative Engine Optimization and Answer Engine Optimization (GEO and AEO): getting brands named and cited in the answers that ChatGPT, Gemini, Perplexity and Google AI Overviews give to buyers

  • ChatGPT Ads: strategy, setup, management and measurement of advertising in OpenAI’s ads platform

  • Related content, technical and paid media work that supports the above

The scope, deliverables, timeline and price of any engagement are set out in a separate proposal and contract agreed with the client. Nothing on this website is an offer, a quotation or a commitment to provide services on any particular terms.


4. Using the website

You may use this website for lawful purposes only. You agree not to:

  • Use the site in a way that breaks any applicable law or regulation

  • Try to gain unauthorised access to any part of the site, our systems or our accounts

  • Send unsolicited advertising, spam or bulk submissions through our forms

  • Introduce malware, viruses or any other harmful code

  • Scrape, copy, republish or reproduce our content without written permission, including for the purpose of training a machine learning model

  • Interfere with the normal operation of the site or place unreasonable load on it

We may restrict or withdraw access to the website where any of the above happens.


5. Forms, enquiries and free audits

You can contact us through the forms on this website, by email, or by booking a call through our scheduling link.

  • Submitting a form or booking a call does not create a contract. It starts a conversation. Either side is free to end it at any point.

  • We sometimes prepare a free audit or analysis of a prospective client’s AI search visibility before any engagement. An audit is a snapshot of what we can observe at the time we run it, using the tools available to us. It is provided for discussion and it is not a warranty, a projection, or professional advice you should act on without your own judgement.

  • What we can observe about AI answer engines changes constantly. An audit reflects the state of things on the date it was produced and can be out of date quickly.

  • Please give us accurate information in the form. We rely on what you tell us about your company, your website and your goals.

  • We handle everything submitted through our forms in line with our Privacy Policy.


6. Case studies, results and examples

Our website publishes case studies, figures and client examples.

  • Every result shown is specific to that client, that market, that period and that scope of work. It describes what happened in that engagement.

  • Results in AI search depend on the client’s own website, their category, their competition, the questions buyers actually ask, and how the answer engines behave at the time. All of those differ from client to client.

  • Nothing in a case study is a prediction, a projection or a promise of what will happen for anyone else, and none of it should be read as a guarantee.

  • Figures are accurate as at the date they were measured, which we state where we publish them. We do not update them continuously.


7. Intellectual property

All content on this website, including text, images, video, graphics, branding, layout, research, and code, is owned by or licensed to Genz way, MB and is protected by intellectual property law.

You may read and share our public content with attribution and a link. You may not reproduce, republish, distribute or use it commercially without our written consent.

Ownership of work we produce for a client is dealt with in that client’s contract.


8. Confidentiality

Where we exchange confidential information with a prospective or existing client, both sides agree to keep it confidential and to use it only for the purpose it was shared for. This applies to information marked confidential and to information that is obviously confidential from its nature. It continues after any engagement ends.


9. No guarantee of results

We do not guarantee any specific outcome from our services or from anything described on this website. That includes rankings, citations, visibility scores, share of voice, mentions in AI answers, traffic, leads, advertising performance or revenue.

We apply our method and our judgement to the work. The outcome depends on factors outside our control, which are described in the next section.


10. Third-party platforms and AI systems

Our work depends on systems nobody outside the companies that run them controls, including ChatGPT, Gemini, Perplexity, Google AI Overviews, Google Search, OpenAI’s advertising platform, and any measurement tools built on top of them.

These systems change their models, their retrieval behaviour, their policies, their pricing and their measurement without notice, and they can change results overnight. We are not responsible for those changes or for outcomes that depend on them.

This website also links to third-party websites. We do not control them and we are not responsible for their content, their availability or their privacy practices.


11. Website availability and disclaimer

We provide this website “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free, or free of harmful components, and we do not warrant that the information on it is complete, current or fit for any particular purpose.

Information on this website is general. It is not professional, legal or financial advice, and you should not rely on it as the basis for a decision without taking advice suited to your situation.


12. Limitation of liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, data, business or goodwill, arising from your use of this website or our services.

  • Our total liability to any client in connection with an engagement is limited to the fees that client paid us in the three months before the event giving rise to the claim.

  • Nothing in these terms excludes or limits liability that cannot be excluded or limited under Lithuanian law, including liability for death or personal injury caused by negligence, or for fraud.


13. Governing law and disputes

These terms are governed by the law of the Republic of Lithuania. Any dispute arising from them or from the use of this website is subject to the exclusive jurisdiction of the courts of the Republic of Lithuania.


14. Changes to these terms

We may update these terms. The current version is always the one published on this page, with its effective date at the top. Continued use of the website after a change means you accept the updated terms. Changes do not affect any contract already signed with a client.


15. Severability

If any part of these terms is found to be invalid or unenforceable, the rest continues to apply.


16. Contact

Genz way, MB (Agenzy) Email: info@agenzy.lt Phone: +370 604 20012 Address: Žalgirio g. 131, LT-08217 Vilnius, Lithuania